- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
CODE OF ETHICS
Testimonials
Great experience, very trustworthy and didn't try to upsell. Would recommend~ Jamal D.
Auto Ave delivers exceptional automotive repair service to me and my family. It's become the go-to place for our vehicles because we appreciate the quality, timeliness and affordability we've experienced there - every single time. Best of all, it's a place that you can trust to accurately diagnose and fix real problems with expert technicians. highly recommend.~ Basel M.
