- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
Auto Ave delivers exceptional automotive repair service to me and my family. It's become the go-to place for our vehicles because we appreciate the quality, timeliness and affordability we've experienced there - every single time. Best of all, it's a place that you can trust to accurately diagnose and fix real problems with expert technicians. highly recommend.
Customer Service was amazing. Car was done quickly & with a decent price. Having you car in the shop can be a pain but they kept us updated on everything the entire time.
I took my benz there for a new alternator. Great customer service, really friendly. I HIGHLY recommend.
Great service experience! Easy to schedule an appointment. Service was done quickly. Prices are reasonable. Work is reliable and the staff was trustworthy. They did not try to hard sell any extra services I didn't need; and they were straightforward and honest about the issue with my vehicle. Would definitely recommend.