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Service Writer


AUTO AVE Complete Auto Repair has job openings available for a Service Writer! We're looking for honest, dedicated, customer-service oriented people to join our team at Ypsilanti, MI.

Service Writers are our shop's face and voice to the outside world, and are therefore an incredibly important part of our success as a shop. A successful service writer will have an understanding of automotive work, a positive and outgoing personality, and a dedication to honesty and fairness.

The Service Writer will be responsible for:

  • Scheduling appointments with customers.
  • Ensuring effective communication between service technicians and AUTO AVE Complete Auto Repair customers.
  • Inspecting vehicles and accurately diagnosing problems
  • Providing estimates to customers based on parts and labor costs and deductibles, after verifying warranty coverage
  • Preparing accurate repair orders, detailing problems and approving repairs
  • Updating customers with any service recommendations made by service technicians
  • Maintaining and enhancing knowledge of automotive maintenance and repairs

Applicants are required to be:

  • At least 18 years old
  • Recipients of a high school diploma or GED
  • In possession of a valid driver's license
  • Dependable, honest and outgoing
  • Available to work weekends and some holidays

Click here to submit your application for this position.


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Great experience, very trustworthy and didn't try to upsell. Would recommend


join our team

We are currently on the lookout for the following:

  • ASE Certified Technicians
  • Master Technicians
  • Service Writer
  • tire-track-image

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    partners

    ASE (Automotive Service Excellence)
    BG Products
    NAPA
    Interstate Batteries
    BTB - IPS
    O'Reilly Auto Parts
    Moog Suspension
    Mobil 1
    Car Care Aware